TERMS AND CONDITIONS

Last Updated: [Insert Date]

Welcome to PKN Tourz (“Company”, “we”, “our”, “us”). These Terms and Conditions govern your use of our website https://pkntourz.in and our travel-related services.

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. DEFINITIONS

• “User”, “You”, “Customer”: Any person accessing or using our website/services
• “Services”: Travel booking, tour packages, pilgrimage tours, customized travel planning, and related offerings
• “Website”: https://pkntourz.in

2. ELIGIBILITY

You must:

• Be at least 18 years old
• Provide accurate and complete information
• Use the website only for lawful purposes

3. SERVICES OFFERED

PKN Tourz provides:

• Domestic and international tour packages
• Pilgrimage tours and group departures
• Customized travel itineraries
• Hotel, transport, and activity arrangements

All services are subject to availability and confirmation.

4. BOOKING & PAYMENT TERMS

4.1 Booking Confirmation

• Bookings are confirmed only after full or partial payment (as specified)
• A confirmation email/SMS will be sent upon successful booking

4.2 Pricing

• Prices are subject to change without prior notice
• Prices may vary due to currency fluctuations, taxes, or third-party changes

4.3 Payment Methods

• UPI / Bank Transfer / Cards / Online Payment Gateway
• You agree to provide valid payment details

5. CANCELLATION & REFUND POLICY

5.1 Cancellation by Customer

• Cancellation charges apply depending on timing
• Refunds (if applicable) will be processed within [7–14] business days

5.2 Cancellation by Company

We reserve the right to cancel due to:

• Natural disasters
• Insufficient bookings
• Government restrictions

In such cases, a refund or alternate arrangement will be offered.

6. TRAVEL DOCUMENTS & RESPONSIBILITY

You are responsible for:

• Valid passport, visa, ID proof
• Travel insurance (if required)
• Compliance with destination laws

We are not liable for denied boarding or entry due to incomplete documentation.

7. USER OBLIGATIONS

You agree NOT to:

• Provide false information
• Use the website for fraudulent bookings
• Violate laws or regulations
• Disrupt website functionality

8. THIRD-PARTY SERVICES

We may partner with:

• Hotels
• Airlines
• Transport providers

We are not responsible for:

• Service quality of third parties
• Delays, cancellations, or losses caused by them

9. LIABILITY DISCLAIMER

PKN Tourz shall not be liable for:

• Loss, injury, accident, or delay during travel
• Natural disasters, pandemics, or unforeseen events
• Personal belongings lost or stolen

Use services at your own risk.

10. FORCE MAJEURE

We are not responsible for failure or delay due to:

• Natural calamities
• War, strikes, pandemics
• Government restrictions

11. INTELLECTUAL PROPERTY

All content on this website (logos, text, images, etc.) is owned by PKN Tourz.
You may not copy, reproduce, or distribute without permission.

12. PRIVACY

Your use of the website is also governed by our Privacy Policy.
We collect and process personal data to provide services, communicate, and improve user experience .

13. MODIFICATIONS TO TERMS

We reserve the right to:

• Update or modify these Terms at any time
• Changes will be effective immediately upon posting

14. TERMINATION

We may suspend or terminate access if:

• Terms are violated
• Fraudulent or suspicious activity is detected

15. GOVERNING LAW & JURISDICTION

• These Terms shall be governed by the laws of India
• Jurisdiction: Courts of Tamil Nadu

16. CONTACT INFORMATION

For any queries:

• Email: info@pkntourz.in
• Phone: +91 744 863 3600
• Address: Perundurai, Erode, Tamil Nadu, India

17. ACCEPTANCE OF TERMS

By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.